Effective January 1st, 2024

Print Dot Com Inc. highly values its customers and their privacy. We gather customer information to enhance your shopping experience and to keep you informed about our products, services, contests, and promotions.

We understand the importance of handling customer information responsibly. Rest assured, we never sell or rent the information you provide us online to third parties. However, there are instances where we share your information with third parties, outlined below.

This policy outlines the personal information we collect, why we collect it, how we use it, and when we share it with third parties. It also presents the options you have regarding the collection and use of your information. If you have any inquiries about our privacy policy, please contact max@printdotcom.ca customer service via email or reach us at: Customer Service: 14-470 North Rivermede Road Concord ON L4K 3R8. If there are changes to our information practices in the future, we will inform you by posting the policy changes on our website or by directly communicating with you. You will be notified of any such change before we use your information in a manner not previously disclosed in our privacy policy, giving you the opportunity to opt out of any new use of your information.

WHAT WE COLLECT

We collect information such as your name, email address, mailing address, phone number, and credit card details when you place an order, save your information, or participate in contests, promotions, or surveys. Additionally, we keep records of your product interests and purchases both online and in our stores. All the information collected is shared with third parties only if they are involved in completing your order.

HOW WE USE YOUR INFORMATION

When you make an online purchase from Print Dot Com Inc., we use your information to process your order and send confirmation emails. We may also contact you via phone, postal mail, or email for further inquiries regarding your order. By making a purchase or saving your information with us, you consent to receive email updates about our offerings. Similarly, participation in contests or promotions may lead to receiving email updates.

If you wish to be removed from our email or postal mailing lists, please contact Print Dot Com Inc. customer service at max@printdotcom.ca, ensuring to provide your full name and relevant information. We may occasionally send you emails to understand your shopping preferences better and improve our services. Your product interests and purchases may be used to enhance our site design and your shopping experience.

THIRD PARTY TRANSACTIONS

We engage third parties to assist in managing customer information for promotions and communication. However, these third parties are not authorized to use your information for other purposes. When collaborating with other companies for products, services, contests, or promotions, we may cross-reference customer databases for mutual benefits. Participation in contests or promotions may require providing personal information, which may be shared between us and the partnering companies.

ACCESSING YOUR INFORMATION

To access your information online, log in to your account and select the appropriate section for reviewing, editing, or deleting personal information. Requests to change the frequency of email updates may take up to eight weeks to process. To be removed from email or postal mailing lists or to opt out of information usage for shopping enhancement, contact Print Dot Com Inc. customer service at max@printdotcom.ca, providing your email address and full name.

REMOVING YOURSELF FROM MAIL-OUTS

If you prefer not to receive information from us through email, postal mail, or phone, please email us at max@printdotcom.ca. Requests may take six to eight weeks to take effect. Additionally, if you opt out of email or postal mailing lists, your name will be added to a “do not mail” file to honor your request. However, note that order confirmations may still be sent via email.

CHILDREN’S PRIVACY

We are committed to children’s online safety and comply with the Children’s Online Privacy Protection Act. We do not knowingly request personally identifiable information from anyone under 13 without prior verifiable parental consent. If we become aware of such a situation, we promptly remove the information from our files.

COOKIES

We use cookies to enhance your shopping experience, track orders, and recognize returning users. Cookies help us improve our site design and better serve you. However, we do not store personally identifiable information in cookies. You can opt to disable cookies in your browser, but this may affect your ability to make purchases or access certain features on our site. We do not track information about your use of other websites.